How premium brands stand out · From Intentional

You've changed agencies.You've changed key staff.Your brand still isn't cutting through.

A new agency or hire can change the work. But does your brand system give them a clear direction on which prospects to reach, what matters to them, and why they should care?

Different makers, familiar workThree overlapping illustrated ad sheets each show the same red chair. A drawn red line connects them. These are fictional homewares ads.A new agencyA new hireThe same question

Brands we’ve built growth for

From the video

“For ten years the product ad often got the credit, so a lot of brands now make the same one.”

Chris Fraser on brand systems and the people making your content.

What changed besides the person making it?

  • 01More content. More contributors. The brand still feels hard to distinguish.
  • 02People can see what you sell. Is the reason to choose your brand as clear?
  • 03A new person gets the visual guidelines. What do they get about your prospects and what matters to them?

Sometimes the agency really is the problem. But changing the people may leave the same question unanswered: why should a prospect want your brand?

Our view: a shared brand system should connect what your brand stands for with what matters to those prospects, and give every contributor that direction.

Inside the guide

What makes a brand worth choosing?

Explore how a brand system connects what you stand for with what matters to your prospects, and carries that direction into the work.

  1. Interest and preferenceWhy would someone want your brand?
  2. Strategy into workWhat gets lost between the strategy and the next brief?
  3. The next handoverWhat should the next agency know before it starts?

Plus a second test: three numbers from your own books to check whether new customers are getting harder to win.

Read the guide

How premium brands stand out

Build a brand prospects want, whoever makes the work.

A brand system, beyond the style guide.The illustrated guide
Opens after the form
“Intentional's services are personal and tailored to our business. Our purchase intent, conversion rate and revenue have all grown. They communicate regularly and include us on the strategy.”
Tom Hodgman, CEOIvory & Deene · Homewares
“As a brand that heroes intentional living, we love the intentional approach to our digital campaigns”
Rex Kuo, FounderOrbitkey · Everyday carry / accessories

The illustrated guide

Build a brand prospects want.

Complete the form to start reading straight away. Explore how to give prospects a reason to prefer your brand, and your contributors a shared direction for expressing it.

The guide, straight away.
Read the complete illustrated guide to building a brand prospects want, whoever makes the work.

Read the guide

Chris FraserFounder & Principal · Intentional